August 4, 2020

Buy and Sell Concert, Sports, Theatre tickets | Michaels Tickets

Find Theater, Sports and Music Festival deals here.

Join the Michaels Tickets Team! Check out the following open job positions for 2020:

 

• Full time Order Processing Agents and Pricing/Market Analyst job in Miami Beach Florida

• Michaels Ticket Service in Calabasas and downtown Miami Beach, FL 33681

As our Customer/Processing Agent and Pricing Assistant your duties will include:

• Quickly learn to use the Company’s software point of sale system and other computer programs

• Accurately updating/inputting information in our computer systems in a timely manner

• Analytically pricing computerized inventory to market as assigned by management

• Monitoring and Processing incoming orders (from internet and other computerized programs)

• Professionally handling customer requests for tickets in person, by phone and by email

• Support customers in navigating all Michaels Tickets websites and creating accounts

• Documenting notes of escalation calls in customer history

• Taking initiative to find events to maximize inventory and customer needs.

• Purchasing tickets off various box offices and websites for the company as requested by management

• Spanish speaker a plus!

Job Type: Full-time – Alternating 5 day a week schedule (some weekends required).

Job Locations:

• Calabasas, CA 91302

• Downtown Miami Beach, FL 33681 (this position is 1pm to 9pm, 5 days a week)

Required Education:

• Associate Degree

Required Experience:

• Analytics: 1 year

• General Computer: 1 year

• Excel/MS Office: 1 year

email Resume to resumes@michaelstickets.com

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