Join the Michaels Tickets Team! Check out the following open job positions for 2020:
• Full time Order Processing Agents and Pricing/Market Analyst job in Miami Beach Florida
• Michaels Ticket Service in Calabasas and downtown Miami Beach, FL 33681
As our Customer/Processing Agent and Pricing Assistant your duties will include:
• Quickly learn to use the Company’s software point of sale system and other computer programs
• Accurately updating/inputting information in our computer systems in a timely manner
• Analytically pricing computerized inventory to market as assigned by management
• Monitoring and Processing incoming orders (from internet and other computerized programs)
• Professionally handling customer requests for tickets in person, by phone and by email
• Support customers in navigating all Michaels Tickets websites and creating accounts
• Documenting notes of escalation calls in customer history
• Taking initiative to find events to maximize inventory and customer needs.
• Purchasing tickets off various box offices and websites for the company as requested by management
• Spanish speaker a plus!
Job Type: Full-time – Alternating 5 day a week schedule (some weekends required).
Job Locations:
• Calabasas, CA 91302
• Downtown Miami Beach, FL 33681 (this position is 1pm to 9pm, 5 days a week)
Required Education:
• Associate Degree
Required Experience:
• Analytics: 1 year
• General Computer: 1 year
• Excel/MS Office: 1 year
email Resume to resumes@michaelstickets.com